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Our 14 day return policy covers faulty product return only. If you receive your product and it is faulty then please email us : support@tinybloom.co.nz, please email with your order number, we manage our emails between 1-4pm daily 

Because of Health Reasons breast pumps can not be returned once you have opened our courier bag to you.  

Please note many factors can contribute to low milk supply resulting in disappointing milk expressing results, please seek advice from a lactation consultant, midwife, Plunket or support person if needed. Poor expressing results does not necessarily mean the pump is faulty. 

Returning product:

Please email prior to returning any products, please include your order number full shipping name and full email address so we can look up your order correctly. The product must be unopened returned in original packaging and original condition with all original components. Refunds will be processed to the original method of payment.

Returning a possible faulty pump:

Please email prior to returning any products, please also have your order number or full shipping name so we can look out for your return and process it more efficiently. The product must be returned in original packaging and original condition, refunds will be processed to the original method of payment. Once the pump is received we will test it and assess if it is faulty, if faulty we will offer you either a replacement or refund. If found not faulty it will be returned to you. Your pump has a 12mth mechanical warranty. If you have not used the correct the USB charge port 5V 1AMP for the pumps it will void your warranty

Please note any product you return must be returned using tracked courier. Original shipping charges are non refundable. The cost of returned tracked courier is not refundable.